Job Description:

Credit Negotiators will work in a fast paced, performance-based environment. We are looking for high-energy, individuals to join our growing Credit Negotiator Account Management team. As a Credit Negotiator you will be responsible for calling creditors to negotiate settlement opportunities on behalf of our clients. Clients are already enrolled - there is no cold calling! You work as the middleman, responsible for negotiating our existing clients accounts, acting more as a Liaison. Negotiators will be responsible for prioritizing day to day tasks to maximize production.

We are seeking goal driven, competitive and self-motivated team members who want to work as a consultant within the financial services industry.

Perks:

  • Competitive base wage + uncapped commission!
  • 40-hour work week, great work-life balance
  • Remote
  • Weekly, monthly incentives and contests
  • No weekends
  • Casual, fun work environment

Duties:

  • Negotiating the designated minimum settlements
  • Proper calculation of settlement payments
  • Developing an expansive network of creditor contacts to aid in settlement
  • Actively working settlements and execute orders using the company’s central database
  • Making outbound and answering inbound calls between clients and creditors
  • Responsible for overcoming objections when needed
  • Works from the established Negotiations queue to settle client debts
  • Responds to all questions and inquiries using procedures that fall within established quality control points and Standard Operating Procedures (SOP’s)
  • Applies critical thinking skills to determine appropriate solutions while overcoming obstacles to improve settlement rates
  • Provide customers with accurate information regarding their financial analysis
  • Maintaining a consultative relationship with the customer throughout the process

Qualifications:

  • Bachelor’s degree or equivalent preferred, not required
  • Ability to successfully multi-task, work in fast-paced environment and manage accounts
  • Must be computer literate with the ability to input and retrieve data from CRM systems
  • Ability to write professional and informative email correspondence
  • Establish and maintain strong working relationships with internal and external clientele
  • Must be proficient in Microsoft Word, Excel and Outlook
  • Proven track record of maintaining, prospecting, and developing an account base