Job Description:
Credit Negotiators will work in a fast paced, performance-based environment. We are looking for high-energy, individuals to join our growing Credit Negotiator Account Management team. As a Credit Negotiator you will be responsible for calling creditors to negotiate settlement opportunities on behalf of our clients. Clients are already enrolled - there is no cold calling! You work as the middleman, responsible for negotiating our existing clients accounts, acting more as a Liaison. Negotiators will be responsible for prioritizing day to day tasks to maximize production.
We are seeking goal driven, competitive and self-motivated team members who want to work as a consultant within the financial services industry.
Perks:
- Competitive base wage + uncapped commission!
- 40-hour work week, great work-life balance
- Remote
- Weekly, monthly incentives and contests
- No weekends
- Casual, fun work environment
Duties:
- Negotiating the designated minimum settlements
- Proper calculation of settlement payments
- Developing an expansive network of creditor contacts to aid in settlement
- Actively working settlements and execute orders using the company’s central database
- Making outbound and answering inbound calls between clients and creditors
- Responsible for overcoming objections when needed
- Works from the established Negotiations queue to settle client debts
- Responds to all questions and inquiries using procedures that fall within established quality control points and Standard Operating Procedures (SOP’s)
- Applies critical thinking skills to determine appropriate solutions while overcoming obstacles to improve settlement rates
- Provide customers with accurate information regarding their financial analysis
- Maintaining a consultative relationship with the customer throughout the process
Qualifications:
- Bachelor’s degree or equivalent preferred, not required
- Ability to successfully multi-task, work in fast-paced environment and manage accounts
- Must be computer literate with the ability to input and retrieve data from CRM systems
- Ability to write professional and informative email correspondence
- Establish and maintain strong working relationships with internal and external clientele
- Must be proficient in Microsoft Word, Excel and Outlook
- Proven track record of maintaining, prospecting, and developing an account base