Job Description
Under the direct supervision of the Sales Manager, this position is responsible for calling customers to
help them fulfill their financial goals. To provide a personal loan solution to our customers for things such
as medical expenses, home remodeling, debt consolidation, and more. We offer a best-in-class loan
products at competitive rates with excellent customer service.
Essential Duties and Responsibilities
• Providing clients with insight into the market, our products, and guiding the customer through the
application and underwriting process
• Maintain consultative relationship with the customer throughout the enrollment process.
• Receives inbound calls
• Follow up via outbound calls
• Develop and sell customized solutions to customers
• Present packaged files with credit recommendations
• Develops and maintains positive relationships with clients
• Adheres to federal, state, local, and company laws, regulations, and policies.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Inside Sales Representative/Loan Consultant - Page 2 of 3
Required Skills/Abilities:
• Strong analytical, research, and problem-solving skills
• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills
• Excellent time management skills with the ability to assign and delegate tasks
• Ability to remain calm in fast paced, stressful environment
• Proficient with using Microsoft Office Suite or related software
Education and Experience
• Two years of inside sales in finance or a call center related experience required.
• Bachelor’s degree in Business Administration, or related field preferred.
WORK ENVIRONMENT & PHYSICAL DEMANDS
This job operates in a professional office environment. This role routinely uses standard office equipment
such as computers, phones, photocopiers, filing cabinets and fax machines.
This is largely a sedentary role with prolonged periods sitting at a desk and working on a computer;
however, some filing is required. This would require the ability to lift files, open filing cabinets and bend
or stand as necessary.
Must be able to lift to 15 pounds at times.
This job description does not state or imply that these are the only duties to be performed by the employee(s) incumbent in this position.
Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any
person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that
are incidental to the performance of fundamental job duties. The requirements listed in this document are the minimum levels of
knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will”
relationship.
One Loan Direct is an equal opportunity employer, and all qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or
any other characteristic protected by law.